Who this policy applies to

Visitors to this website, people who submit forms or contact us by email/phone, and clients who engage our services.

What this policy covers

Personal information you provide, technical data collected automatically, and how we handle cookies and third-party tools.

What this policy does not cover

Third-party websites or services you may access via links on our site. Please review their privacy policies separately.

Information you provide

• Name
• Email address
• Phone number (if provided)
• Message/enquiry details (e.g., services needed, project requirements)
• Any other information you choose to share when you contact us

Information collected automatically

• IP address (may be processed by our hosting/security providers)
• Device and browser information
• Pages visited and basic usage data
• Approximate location (derived from IP, not precise GPS)
• Log data (time, referring page, errors)

Client/project information

If you become a client, we may receive information needed to deliver the service (for example, website content, branding assets, or access details you provide). We recommend you do not share passwords by email; use secure methods where possible.

Types of cookies we may use

• Essential cookies (required for basic site functionality)
• Preference cookies (remember settings where applicable)
• Analytics cookies (help us measure traffic and improve pages, if enabled)
• Marketing/remarketing cookies (may be used if advertising tools are enabled)

Managing cookies

You can control cookies through your browser settings and, where implemented, our cookie consent settings. Disabling some cookies may affect site functionality.

Third-party tools

We may use third-party services such as analytics, security, caching, or form tools depending on our site configuration. These services may process technical data (like IP address and device details) to provide their features.

Enquiries

Enquiry emails and contact form messages may be retained in our email system for follow-up and record-keeping purposes, typically up to 24 months (unless needed longer for legal/accounting reasons).

Client records

Client communications and project files may be retained for operational, contractual, and accounting needs. Retention periods vary based on the service and applicable legal requirements.

Technical logs

Server logs and security logs may be retained for a limited period for security and troubleshooting (often days to months, depending on configuration).

Access and correction

You may ask what information we have about you and request corrections if it is inaccurate.

Deletion

You may request deletion of your information where we are not required to retain it for legal or legitimate business reasons.

Marketing communications

If we ever send marketing emails, you can opt out using the unsubscribe method provided or by contacting us.