Frequently Asked Questions

We provide web design, website development (WordPress/GeneratePress-friendly), SEO optimisation, website speed/UX boost, and optional maintenance/support.

Yes. We build lightweight layouts that suit GeneratePress and keep the structure clean for speed and usability.

Both. Packages are starting points. If you need extra pages, special integrations, or a unique scope, we can provide a custom quote.

We can work with your content. If you need help, we can guide structure and suggest add-ons for copy polishing or content preparation (scope-based).

Yes. We can redesign layout, improve structure, and help with performance. The final scope depends on your current theme, plugins, hosting, and requirements.

No. We follow best practices and focus on technical and on-page improvements. Search results depend on competition, content quality, and algorithm changes.

Our packages are listed in USD unless stated otherwise in your quote or invoice.

Starter is typically a one-page/landing page build. Business is usually up to 5 pages with contact form integration. Pro includes more pages and deeper UX/SEO checklist. Full details are on the Services page.

Usually no. Domain and hosting are third-party services billed by the provider unless explicitly included in your written scope.

Packages include a limited number of revision rounds. Extra changes outside the included rounds or outside scope may require an additional fee.

Yes. You can add pages later as an add-on or as part of an upgraded scope. We’ll confirm pricing based on complexity and content readiness.

Discounts are not guaranteed. If you have multiple pages or multiple services (e.g., site + SEO + maintenance), ask and we’ll suggest the most cost-effective scope.

Send your requirements (pages needed, features, references, timeline). We confirm scope, pricing, and milestones in writing before starting work.

Timelines depend on scope and how quickly content and approvals are provided. One-page sites can be faster; multi-page and e-commerce builds take longer.

Business details, services list, any brand colours, your content (text/images), and access to WordPress/hosting/domain if required. If content is not ready, we can start with structure first.

Yes. If built on WordPress, you can edit text and images easily. We also offer optional support if you prefer us to handle updates.

Where possible, yes. We can build on a staging site or a private link depending on your hosting setup and scope.

We focus on on-page setup (titles, headings, structure), technical checks (indexing basics, sitemap guidance), internal linking, and speed/UX recommendations depending on your package.

No. SEO results depend on competition, content quality, site history, and search engine changes.

It’s a set of improvements focused on speed, layout clarity, mobile usability, and conversion structure. Exact gains depend on hosting, plugins, and your current setup.

We do not promise a perfect score. Scores vary by theme, scripts, hosting, and third-party tools. Our goal is practical improvements that help real users.

We focus on technical and on-page optimisation. If you need link-building, discuss it with us; we do not support spam or risky tactics.

Yes. We can integrate your Contact Form 7 shortcode into the Contact page and ensure it looks clean and works properly.

We can guide or configure basic spam protection (plugin-based) depending on your setup (for example, CAPTCHA options if enabled).

Migration is possible but scope-based. We’ll review your current hosting, site size, plugins, and email setup before confirming.

Yes, where suitable. We can configure caching plugins and basic optimisation settings. Results vary by hosting and site complexity.

We can help with basic hardening guidance (updates, strong passwords, security plugin setup). Full security is ongoing and also depends on hosting and admin practices.

We build trust-focused pages and avoid misleading claims. However, ad approval depends on your ads, landing pages, business model, and policy checks. We cannot guarantee approval.

Clear Contact page, About page, and policy pages (Privacy, Terms, Refund, Disclaimer, Cookie). You already created these, which helps trust signals.

No. We avoid “guaranteed” outcome claims. We focus on clear service descriptions and realistic expectations.

Yes, as a scope-based add-on. Tracking depends on how you run ads and which tools you use (for example, Tag Manager and conversion events).

Yes. Maintenance typically includes updates, basic checks, and limited content changes depending on the plan.

We can help troubleshoot. Sometimes plugin conflicts or hosting issues require extra time or vendor support. Maintenance plans help reduce downtime.

Yes. You can request one-time changes or choose a monthly plan for ongoing edits and updates.

Refunds depend on the stage of work and completed milestones. Please review our Refund Policy for details.

You can read them on the Terms & Conditions page. It explains scope, timelines, revisions, and responsibilities.

Yes. They explain how information is handled and how cookies may be used (depending on your site configuration and tools enabled).

No. We provide professional services with clear scope and deliverables, but we do not guarantee specific business outcomes such as rankings, traffic, leads, or sales.